EOS Defense Systems USA, Inc.
  • Huntsville, AL, USA
  • Depends on Experience
  • Salary
  • Full Time

Health, Dental, Vision, Life/AD&D, STD/LTD, 401(k), FSA, PTO, Vacation, Paid Holidays, Bereavement Leave, and more!


Information Technology (I.T.) Specialist

EOS is a world leader in space information and intelligence services,

optical sensor units and remote weapon systems for the land, sea, and

air.

 

What We Can Offer YOU!

  • Driven, Team Environment
  • Advancement Opportunities
  • Benefit Package with Medical/Dental/Vision, Life Insurance, Paid Holidays & PTO, 401(k) Retirement Plan with Generous Company Match, Bereavement Leave, and more!
  • Opportunity to Help Build and Shape Company Culture

 

POSITION OVERVIEW:

The Information Technology Specialist will support all desktop PCs, laptops, tablets, and cell phones, to include: hardware, software, new installs, upgrades, and troubleshooting. The I.T. Specialist administers user security, including Office 365, email distribution lists, company SharePoint intranet, VoIP phone system, and the Company ERP system (Epicor). This role provides administration and support of Windows servers, VPN's, and iPhones. The successful candidate will also be responsible for creating, documenting, tracking, and monitoring all problems using a help desk software solution.

 

Job Responsibilities

  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications

  • Installation, administration, maintenance, and support of hardware, software, mobile devices, and various peripherals

  • Administration and maintenance of the enterprise Windows server environment. Includes, but not limited to, Active Directory, file, and application servers

  • Identify and learn appropriate software and hardware used and supported by the organization

  • Receive incoming help requests from end users via both telephone and e-mail in a courteous manner

  • Develop and maintain company SharePoint intranet

 

QUALIFICATIONS:

Education & Experience

  • Associate degree (in a technical discipline or related field) with 2 years relevant experience OR high school diploma/GED with 4 years relevant experience

 

Knowledge & Skills

  • General Knowledge of network, server, and desktop technologies

  • Well-versed in Windows 10 and Office 365 products

  • Basic Windows Server Administration Knowledge (Group Policy, Active Directory, PowerShell)

  • Experience with SharePoint Administration

  • Epicor experience, a plus

  • Innovator experience, a plus

  • SharePoint Development Experience, a plus

 

Attributes

  • Must demonstrate the ability to work well with a minimal amount of supervision

  • Excellent customer communication skills, including follow-up

  • Ability to interpret, analyze, troubleshoot, and resolve technical problems

 

Other Requirements

  • Certifications: CompTIA Security+ certification earned before 2011 with enrollment in Continuing Education program OR a CompTIA Security+ certification earned on or after 1 January 2011 with automatic enrollment in their Continuing Education program AND at least one additional related computing environment

  • Physical Ability to lift a minimum of 20 pounds, stoop, squat, and bend.

  • Ability to work Monday - Friday from 8:00 AM to 5:00 PM, and occasionally outside of regular hours for emergencies, planned maintenance, and on-call rotation.

 

EOS Defense Systems USA, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, status as a parent, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

EOS Defense Systems USA, Inc.
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